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Longacres Farm Customer Service |
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| Order by phone. Call 1-877-577-5713 place an order. We are a small company and do not have an army of people standing by to take your call so be patient. We will probably have to call you back, please leave your name, phone number and the best time to call you back. |
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| Product Research
This covers responding to detailed questions that the order desk may not know, searching for new products, evaluating products, writing product descriptions and evaluating customer feedback. Some products may be used here in our Horseback Riding School or in some of the field and garden operations to test their value. The product research people network with other professionals in the field and are either staff or consultants. email - sales@longacresfarm.com or call toll free 877-577-5713, please note that email is the preferred contact method. |
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| Trouble Shooting
When a problem is either too complicated or requires more authority it is given to the “Trouble Shooters”. This is where the buck stops. Usually the order desk will pass issues they cannot resolve onto this team. email - troubleshooter@longacresfarm.com or call toll free 877-577-5713, please note that email is the preferred contact method. |
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